Please note: walk-in renters will be charged an additional 25% of their studio fee.
Eye protection is required at all times when working in any area of Brooklyn Glass. Studio Renters and/or teachers in any area of Brooklyn Glass are responsible for making sure their assistants and/or students wear the eye protection at all times. Appropriate clothing must be worn at all times when working in any area of Brooklyn Glass. NO synthetic fibers such as nylon or rayon are allowed in the Brooklyn Glass studios. Loose fitting cotton clothing is best. Shoes must have closed toes and backs. Long hair must be tied back when working in any area of the Brooklyn Glass studios. You may wish to cut the toe out of a tube sock to be used for covering arms.
CANCELLATION AND REFUND POLICY
STUDIO RENTAL TIME MUST BE CANCELLED WITHIN 48 HOURS OR WILL BE SUBJECT TO 20% OF THE FULL AMOUNT OF TIME RENTED. THE FULL AMOUNT WILL BE CHARGED IF CANCELLED WITHIN 24 HOURS OF THE BOOKING.
NO REFUNDS OR TRANSFERS WILL BE GRANTED WITHIN ONE WEEK OF CLASS.
Enrollment cancellations are not entitled to a refund. Refunds will not be granted for any cancellations, transfers or changes made inside one week from the first day of class, or for withdrawals during class itself. Transfers (made outside of 14 days/2 weeks of class) are subjected to a 20% (of the original ticket price) fee. One Transfer Per Student, Per Class. Transfers may only be made into open classes, additional seats will not be added to full classes for transferred tickets.
To contact Brooklyn Glass regarding transfers, please call 718- 569-2110 or e-mail us at email@example.com.
For Neon Students ONLY: If you miss one or more sessions during your 8 week neon class, you are able to attend ONE makeup in the form of a one-day neon rental. During this make-up class rental, there will be specific glass designated for the students. Pumping the pieces, adding electrodes, and using materials beyond the designated glass will be an additional cost. Neon pieces can only be picked up. We cannot ship out neon student-work.
CLAIMING YOUR WORK
Be sure to pick up your work no later than 7 days after your last class. Any student work left in the studio after 7 days will be discarded. If you need your items shipped please inform your instructor or tech on duty immediately after class. Please note there is an additional cost for shipping.
All studio users must clean up after themselves. Any work, materials, or supplies left un-attended after working in the studio will be removed by Brooklyn Glass staff members. Cleaning must be completed during your rented time slot or class period in order to accommodate studio renters after you. Bi-Monthly clean ups are in effect and any work left in the Brooklyn Glass studios will be discarded during these clean ups.
GENERAL STUDIO RULES
First time studio renters must complete and sign a studio release form and receive written approval from Brooklyn Glass before renting any time in any area of Brooklyn Glass.
Participants under the age of 18 will need a signed parent/guardian release of liability to work in the studios. Children under the age of 15 will need to be accompanied by a parent or guardian during studio activities. Most studio activities are not suitable for children under the age of 12. If you have more specific questions about your situation, please reach out to us!
Workspaces must be kept clean and free of rubbish while working. On completion of projects or classes, cleanup is mandatory. Abusive or violent behavior, (verbal or physical), will not be tolerated. Brooklyn Glass reserves the right to refuse service and cancel membership to anyone considered to be exhibiting unacceptable behavior
Thank you for taking the time to review our studio policies and procedures. We look forward seeing you in the studio!