CANCELLATION AND REFUND POLICY
NO REFUNDS OR TRANSFERS WILL BE GRANTED WITHIN ONE WEEK OF CLASS.
Enrollment cancellations are not entitled to a refund. Refunds will not be granted for any cancellations, transfers or changes made inside 14 days (2 weeks) from the first day of class, or for withdrawals during class itself. Transfers are subjected to a 20% [of the original ticket price] fee. One Transfer Per Student, Per Class. Transfers may only be made into open classes, additional seats will not be added to full classes for transferred tickets.
Brooklyn Glass Studio will remain open and classes will remain in session, so long as MTA is running. We cannot provide refunds or transfers for classes missed due to weather outside of this policy.
To contact Brooklyn Glass regarding transfers, please call 718- 569-2110 or e-mail us at info@BrooklynGlass.com
For Neon Students ONLY: If you miss one or more sessions during your 8 week neon class, you are able to attend ONE makeup in the form of a one-day neon rental. During this make-up class rental, there will be specific glass designated for the students. Pumping the pieces, adding electrodes, and using materials beyond the designated glass will be an additional cost. Neon pieces can only be picked up. We cannot ship out neon student-work.